Ken Zeran vs. kenZZ03

What might you have done differently if you were in the position of artist Ken Zeran, mentioned in this chapter?

Ken Zeran was placed into a very unfortunate and frustrating position. After reading his story I even became a little frustrated with AOL and the fact that he seems almost powerless to defend himself. He was forced to spend quite a bit of valuable time tracking down and trying to stop the abusive phone calls an their source.
The courts did not rule in favor of Zeran. They basically said that AOL could not be held responsible for what the patrons of the site used the space for. In the end the company AOL and also the radio station were victorious and convinced the courts that they specifically cause not harm to come to Zeran. The only person that Zeran could sue would be the person who created the false advertisement. AOL would not cooperate with Zeran in order for him to continue his legal campaign against the true offender.
I feel like I would have handled the situation that Ken Zeran was in very similarly. He went to the authorities for help. The courts were not in his favor due to previously made laws. How ever ethically wrong this might have been the courts could do nothing. My understanding is that Zeran could not have changed his telephone number because of his business but to prevent the threatening calls I feel that that might be worth the cost.
The cost spent on dealing with the calls and the courts could have been spent spreading the news about his new business phone number. He also easily could have created a post on the same AOL page about the wrong doing of kenZZ03. He could have told his story on this page and convinced many people to turn on the original slanderous author.  The laws are in place to protect freedom of speech which means Zeran's words would have been just as protected as kenZZ03.
I would have possibly screened my calls or created an automatic return message that explained the situation. In other words I would have used the technology to defend myself since the courts and AOL would not help bring justice to the situation, just as Ivanna did in the first chapter of Shirky's book.  I would make announcements just as KRXO did and try to regain the reputation that was lost. I would work to gain emotional support from the very same people originally against me. Through these measures hopefully I would convince AOL to remove the postings and possibly the user for their company's ethical standpoint.